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(Solved) What are the potential benefits and pitfalls of planning?


As the human resources (HR) manager at a midsize hospital in the Midwest, you have been instructed to implement an electronic health record (EHR) system within 3 months. Considering the current federal incentives for implementing EHRs, the hospital has a budget of $75,000 to implement the project. Complete the following:

  • Develop a 1-page strategic plan model for implementing EHRs in a midsize rural hospital
  • Discuss the steps, in order, that an HR professional must take to implement the strategic plan.
    • Research companies that provide EHR systems to determine which EHR system you will propose to the board of directors.
    • Determine the technology required for implementation.
    • Set a training schedule for the 120 employees of the hospital.
  • Develop an evaluation tool to determine the success of implementation.


I need to write an EHR implementation timeline that will cover the span of three months of training of the 120 employees.  I wrote my paper already, however I would like your feedback if possible.  Also some help with the timeline / training schedule.  


NICOLE CHIREAU-KLIEN

 

UNIT 2 INDIVIDUAL PROJECT 1/22/2016

 

PATRICIA McCLURE-CHESSIER

 

HC385_U2IP_NICOLECHIREAUKLIEN

 


 

EHR Implementation

 

Nicole Chireau-Klien

 

HC385_U2IP_NicoleChireau-Klien

 


 

1

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 

Abstract

 

The importance of the implementation of electronic health records (EHR) into a hospital is to

 

make daily operations of the facility more efficient. EHRs are reported to reduce medical errors,

 

simplify physician workload, streamline operations while creating a network and safety net for

 

patient data. These key characteristics are currently missing from the traditional paper based

 

approach of ABC Hospital. Taking on such a large task calls for the development of a strategic

 

plan for the implementation of the new EHR and ease the transition from paper to electronic

 

health records.

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 

EHR Implementation

 

Mission Statement: To initiate, plan, execute and control an electronic health record that

 

meets the needs of ABC Hospital who is dedicated to delivering exceptional patient care services

 

at the midsized hospital located in the Midwest.

 

The scope of ABC Hospital EHR project includes the planning, design, development,

 

testing, and transition of the ABC Hospital over to the new EHR system. This software will meet

 

or exceed organizational software standards. The scope of this project also includes completion

 

of all documentation, manuals, and training aids to be used in conjunction with the software.

 

Project completion will occur when the software and documentation package has been

 

successfully executed and transitioned to ABC Hospital.

 


 

Goals

 


 


 


 

To complete EHR implementation in 3 months.

 

To ensure that all 120 employees are efficiently trained in the new system before going

 


 


 


 


 


 

live

 

To stay within the proposed budget of $75,00 for EHR implementation

 

To evaluate the success of the EHR systems post-implementation

 

To improve efficacy and patient safety through the use of paperless EHR

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 

SWOT Analysis

 


 


 


 


 


 


 


 


 


 


 


 

Strength

 

Safeguard information confidentiality

 

Reduce possibility of lost records

 

Improve Quality and originality of

 

documentation

 

Cost saving

 

Improve data storage

 

Opportunities

 

Encourage proactive healthcare

 

practices

 

Greater checks and balances

 

Improved reporting capabilities

 

Fulfill patient?s satisfaction

 

Support in decision making

 

(Noraziani, K., Nurul, A. 2013)

 


 


 


 


 


 


 


 


 


 


 

Weakness

 

High adoption cost

 

Limitation on interoperability

 

Lead to medical error

 

Require comprehensive personnel

 

training

 

Variation in software package

 

Threats

 

Jeopardize provider-patient

 

relationship

 

Probability of system failure

 

Resistance of implementation among

 

users

 


 

Lead Staff

 

Implementation

 

Team

 

EHR Team Lead

 


 

Involvement

 

Encourage policies and procedures, make final decisions

 

of implementation

 


 

EHR

 

Ensure project is on schedule; maintaining a list of vendor

 

Implementation Manager

 

and resolve issues

 

Physician

 

Progress of the EHR, physician buy-in

 

Champion

 

Nurse Lead

 

Nursing staff reluctance, clinical workflow

 

Information

 

Development, design of software and implementation

 

Technology Lead

 

CureMD EHR

 

Design, establish and maintain an effective program that

 

Builder

 

protects employee confidentiality and privacy for all records.

 

Meaningful Use

 

Staff training to achieve meaningful use of EHR

 

Lead

 

Workflow

 

Staff training on workflow with EHR

 

Redesign Lead

 

CureMD Training

 

Establish valid employee training program; leadership

 

Lead

 

teams

 

(Health IT. How to Implement EHRs, 2014)

 

EHR Vendor Comparison & Hardware

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 

Through extensive research We have narrowed it down to 3 different EHR

 

vendors. One was Advanced MD, Cure MD, and NextGen. AdvancedMD is a cloud

 

based EHR, PM and Billing Service. We considered this option due to the fact that we

 

did not have to purchase any further software and just download the user tool due to the

 

cloud based server however, while being reviewed we have found the high price does not

 

justify the lack of communication with customers and the duplication of data. We also

 

found that there is no customization and the templates are complicated. The next review

 

was on NetGen; they are the most popular among healthcare facilities. Their system is

 

fairly easy to use and the customer service and training is extensive. They are meaningful

 

use stage 2 certified and have a large user-base. They are better suited for large practices

 

and would become too difficult for our midsized hospital. Finally, we reviewed CureMD

 

which provides a bundle suite that uses their own clearinghouse and is suitable for our

 

facility. Their system is user friendly, affordable pricing options, and easy to use. They

 

are a Microsoft company that also has an iOS platform so it is very accommodating to

 

any system we choose. CureMD has an implementation period of 6-8 weeks which is

 

well within our scheduled time.

 

With this review we have chosen to go with CureMD. With this implementation

 

we will purchase tablets for physicians and staff to carry from room to room thus saving

 

time from the constant need to log in and input data after each patient. The ease of

 

entering data during patient assessment is available. This will reduce the margin of error

 

since the data will be entered during the visit rather than later. Along with the tablets a

 

review of the current local area network and routers will be necessary to ensure adequate

 

service for our needs.

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 


 

Training Schedule

 

Training our staff will be the larger investment in this implementation and

 

because of the limited amount of time allotted to us for the EHR turnover there will be a training

 

of a select team. This team will be put through an excelled program by the trainers at CureMD.

 

This team will then become the core group of EHR implantation training. This group will be the

 

go to people for continued internal training to the office staff and clinicians also to provide any

 

hints, tips and techniques. All staff members will be trained computer skills based on needs

 

along with hands-on training of the application uses according to the department and needs.

 

The training schedule will go as followed:

 

1.

 

2.

 

3.

 

4.

 

5.

 

6.

 

7.

 

8.

 


 

Intro to EHR

 

Keyboard and Navigation Skills

 

Super User Training

 

Overview of Product

 

System Build

 

Hands-On End User

 

Go Live Support

 

Review/Refresher/User Training

 


 

This training is to be completed within the 3-month schedule; dates of each training to be

 

determined. (A. G. 2013, May 17)

 


 

Evaluation

 

Three weeks after the go-live date there will be an evaluation of the EHR

 

implementation. We will be gathering feedback and reports from both patients and staff

 

members through surveys and suggestions. There will also be a meeting where department heads

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 

and representative members of the administrative staff will be present to give feedback on any

 

additional training, changes, and technical needs for their departments. Once the problems have

 

been identified they will be organized in the order of importance and the most urgent issues will

 

be handled first. From the first meeting there will be a bi-monthly meeting where we will go

 

over procedures and policies to ensure we are within our guidelines and to go over any other

 

problems that may arise. Records of these meetings will be available for review for future

 

audits.

 


 

EHR IMPLEMENTATION STRATEGIC PLAN MODEL

 

References

 

Noraziani, K., Nurul, A. (2013). An Overview of Electronic Medical Record Implementation in

 

Healthcare System: Lesson to Learn, Pages 223-230.

 


 

A. G. (2013, May 17). Five Best Practices for Training Staff on Using a New EHR.

 

Retrieved January 22, 2016, from http://profitable-practice.softwareadvice.com/five-bestpractices-for-training-staff-on-ehr-0513

 


 

Health IT. (2014). How to Implement EHRs. Retrieved January 21, 2015, from Health IT:

 

http://www.healthit.gov/providers-professionals/ehr-implementation-steps/step-1-assess-yourpractice-readiness

 


 

 


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